Privacy Policy

At Helping Hearts Heal Mental Health Clinic, your privacy is important to us. This privacy policy outlines how we collect, use, and safeguard your personal information when you interact with our website. By accessing or using this site, you agree to the practices described in this policy.

Information We Collect

We collect both personal and non-personal information to provide and improve our services. This may include:

• Personal Information: Such as your name, email address, phone number, and mailing address when you complete a contact form or schedule an appointment.
• Demographic Information: Including ZIP code, age, gender, preferences, and interests—collected anonymously and not linked to your identity.
• Technical Information: We automatically gather data about your device and usage, such as IP address, browser type, domain, access times, and referring websites.

Please note: If you share personal information through public forums or message boards, that data may be collected and used by others outside of our control.

We recommend reviewing the privacy policies of any third-party websites linked from our site, as we are not responsible for their practices.

How We Use Your Information

We use the information we collect to:

• Deliver the services you request
• Communicate with you about appointments, updates, and services
• Improve our website and customer experience
• Conduct optional surveys and research to better understand your needs

We do not sell, rent, or lease your personal information to third parties.

We may share limited information with trusted service providers (such as for scheduling, support, or email communication). These partners are contractually obligated to maintain your confidentiality and only use your information to provide services on our behalf.

We will only disclose sensitive information (such as racial or religious details) with your explicit consent or as required by law.

Cookies and Tracking

Our website uses cookies to personalize your experience. Cookies are small text files stored on your device that help our site recognize returning users and optimize performance. These cookies do not run programs or deliver viruses, and can only be accessed by the domain that issued them.

You can choose to disable cookies through your browser settings if preferred.

Data Security

We take appropriate steps to protect your personal information from unauthorized access, use, or disclosure. Your data is stored in a secure, controlled environment. When transmitting sensitive information (such as credit card details), we use industry-standard encryption methods like Secure Socket Layer (SSL).

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or regulatory requirements. We encourage you to review this page regularly to stay informed on how your information is protected.

Contact Us

If you have any questions or concerns regarding this policy, please don’t hesitate to reach out:

📞 Phone: (404) 998-8850
📧 Email: info@helpingheartshealmhc.com